{"id":1301,"date":"2024-11-15T18:14:19","date_gmt":"2024-11-15T18:14:19","guid":{"rendered":"https:\/\/www.cfigroup.it\/about-us\/"},"modified":"2025-03-10T11:33:35","modified_gmt":"2025-03-10T11:33:35","slug":"about-us","status":"publish","type":"page","link":"https:\/\/www.cfigroup.it\/en\/about-us\/","title":{"rendered":"About us"},"content":{"rendered":"

[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.27.3″ _module_preset=”default” background_color=”#1A212C” background_image=”https:\/\/cfigroup.it\/wp-content\/uploads\/2024\/11\/sfondo-chi-siamo-min.jpg” background_blend=”overlay” custom_padding=”2%||2%||true|false” custom_padding_tablet=”2%||2%||true|false” custom_padding_phone=”2%||2%||true|false” da_disable_devices=”off|off|off” saved_tabs=”all” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”3_4,1_4″ _builder_version=”4.27.4″ _module_preset=”default” saved_tabs=”all” global_colors_info=”{}”][et_pb_column type=”3_4″ _builder_version=”4.27.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_slider show_arrows=”off” show_pagination=”off” _builder_version=”4.27.4″ _module_preset=”default” body_font=”–et_global_heading_font|700||on|||||” body_text_align=”left” body_font_size=”2em” body_line_height=”1.1em” custom_padding=”0px||0px||true|false” auto=”on” auto_speed=”6000″ body_font_size_tablet=”” body_font_size_phone=”1.5em” body_font_size_last_edited=”on|phone” custom_css_free_form=”selector .et_pb_slide {||\tpadding:0px !important||||}” custom_css_slide_description=”width:100% !important;||padding:0px !important” custom_css_slide_image=”display:none !important” global_colors_info=”{}”][et_pb_slide _builder_version=”4.27.4″ _module_preset=”default” background_enable_color=”off” global_colors_info=”{}” sticky_transition=”on”]<\/p>\n

Market research, insights and data analysis to grow your business strategically.<\/p>\n

[\/et_pb_slide][et_pb_slide _builder_version=”4.27.4″ _module_preset=”default” background_enable_color=”off” global_colors_info=”{}” sticky_transition=”on”]<\/p>\n

We transform the voice of customers into value for your company.<\/p>\n

[\/et_pb_slide][\/et_pb_slider][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjQ4NiJ9fQ==@” button_text=”Contact us ” button_alignment=”center” button_alignment_tablet=”left” button_alignment_phone=”left” button_alignment_last_edited=”on|tablet” disabled_on=”off|off|off” _builder_version=”4.27.4″ _dynamic_attributes=”button_url” _module_preset=”default” custom_padding=”18px||18px||true|true” custom_padding_tablet=”15px||15px||true|true” custom_padding_phone=”12px||12px||true|true” custom_padding_last_edited=”on|phone” animation_style=”slide” animation_direction=”bottom” animation_duration=”700ms” hover_enabled=”0″ custom_css_main_element=”width:100%” box_shadow_style=”preset4″ box_shadow_horizontal=”0px” box_shadow_vertical=”0px” box_shadow_spread=”2px” box_shadow_color=”#FFFFFF” locked=”off” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_tablet=”width:auto” custom_css_main_element_phone=”width:auto” sticky_enabled=”0″][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” module_id=”down” _builder_version=”4.27.3″ _module_preset=”default” background_color=”rgba(255,255,255,0.5)” background_image=”https:\/\/cfigroup.it\/wp-content\/uploads\/2024\/11\/sfondo-mondo-min-1.png” background_size=”initial” background_position=”bottom_center” background_blend=”overlay” background_enable_mask_style=”on” background_mask_style=”bean” background_mask_transform=”invert” background_mask_size=”cover” background_mask_position=”top_center” custom_padding=”||||false|false” custom_padding_tablet=”||||false|false” custom_padding_phone=”15px||||false|false” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.27.3″ _module_preset=”default” custom_padding=”||0px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.3″ _module_preset=”default” global_colors_info=”{}”][dnxte_multi_heading text_one=”CFI Group” text_two=”the ideal partner for quality market research” display_type_select=”on” text_two_margin=”||0px||false|false” text_two_padding=”||0px||false|false” text_three_margin=”||0px||false|false” text_three_padding=”||0px||false|false” text_one_reveal_effect=”on” text_one_reveal_color_before=”#44546C” _builder_version=”4.27.4″ _module_preset=”default” text_one_font=”–et_global_body_font|300|||||||” text_one_text_color=”#44546C” text_one_font_size=”25px” text_two_font=”–et_global_heading_font|800||on|||||” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][\/dnxte_multi_heading][et_pb_divider color=”#BBC8D3″ divider_weight=”15px” _builder_version=”4.27.3″ _module_preset=”default” width=”25%” custom_margin=”-20px||15px||false|false” custom_padding=”0px||||false|false” animation_style=”zoom” animation_direction=”left” animation_delay=”200ms” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”2_5,3_5″ use_custom_gutter=”on” gutter_width=”2″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.27.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_orientation=”justified” custom_margin=”||15px||false|false” animation_style=”slide” animation_direction=”left” animation_duration=”700ms” animation_intensity_slide=”10%” global_colors_info=”{}”]<\/p>\n

CFI Group<\/strong> is more than just a market research firm; it is a strategic partner for companies <\/strong>that want to understand and maximize the most important assets<\/strong>: customers<\/strong> and employees<\/strong>. Specializing in Customer and Employee Satisfaction<\/strong>, CFI Group uses an advanced scientific methodology to analyze and improve business performance. <\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_orientation=”justified” custom_margin=”||15px||false|false” animation_style=”slide” animation_direction=”left” animation_duration=”700ms” animation_delay=”100ms” animation_intensity_slide=”10%” global_colors_info=”{}”]<\/p>\n

CFI Group’s approach enhances the Voice of the Customer and that of the Employee<\/strong>, transforming them into strategic levers for business success. Through the detailed analysis of the feedback collected, we translate opinions, needs and expectations into concrete actions, capable of improving the customer experience and employee engagement. This process allows companies to develop measurable strategies, aligned with clear objectives and tangible results<\/strong>, optimizing not only customer satisfaction, but also operational efficiency and staff motivation. <\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.27.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_orientation=”justified” custom_margin=”||30px||false|false” animation_style=”slide” animation_direction=”right” animation_duration=”700ms” animation_delay=”200ms” animation_intensity_slide=”10%” animation_direction_tablet=”left” animation_direction_phone=”left” animation_direction_last_edited=”on|tablet” global_colors_info=”{}”]Working with CFI Group means having access to tools and insights that make every business decision based on solid data and oriented towards continuous improvement.[\/et_pb_text][et_pb_video src=”https:\/\/cfigroup.it\/wp-content\/uploads\/2024\/11\/CFI-Group-Introduction-5.mp4″ _builder_version=”4.27.3″ _module_preset=”default” animation_style=”slide” animation_direction=”right” animation_duration=”700ms” animation_delay=”300ms” animation_intensity_slide=”10%” box_shadow_style=”preset4″ box_shadow_horizontal=”-10px” box_shadow_color=”#FFFFFF” global_colors_info=”{}”][\/et_pb_video][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=”on” gutter_width=”1″ _builder_version=”4.27.4″ _module_preset=”default” z_index=”1″ custom_margin=”||||false|false” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”|12px|||false|false” custom_padding_tablet=”|0px|||false|false” custom_padding_phone=”|0px|||false|false” custom_padding_last_edited=”on|tablet” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”||||||||” text_text_color=”#FFFFFF” text_font_size=”17px” background_color=”#1a212c” background_image=”https:\/\/cfigroup.it\/wp-content\/uploads\/2024\/11\/sfondo-box-min.jpg” background_blend=”overlay” z_index=”1″ width_tablet=”100%” width_phone=”100%” width_last_edited=”on|tablet” module_alignment=”right” custom_margin=”0vh||15px||false|false” custom_margin_tablet=”20px||15px||false|false” custom_margin_phone=”15px||15px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”50px|50px|50px|50px|true|true” custom_padding_tablet=”30px|30px|95px|30px|false|true” custom_padding_phone=”30px|30px|95px|30px|false|true” custom_padding_last_edited=”on|tablet” animation_style=”slide” animation_direction=”left” animation_duration=”700ms” animation_delay=”400ms” animation_intensity_slide=”10%” scroll_horizontal_motion=”0|50|50|100|2|0|-2″ module_alignment_tablet=”center” module_alignment_phone=”center” module_alignment_last_edited=”on|tablet” box_shadow_style=”preset3″ global_colors_info=”{}”]<\/p>\n

“It is proven that Customer Satisfaction is an indicator that looks both to the past and the future.
<\/i>It looks to the past because it informs about what companies have done for their customers;
<\/i>it looks to the future because it suggests what customers will do for companies.”<\/i><\/p>\n

Claes Fornell, President, CFI Group Worldwide<\/b><\/i><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.3″ _module_preset=”default” background_color=”rgba(187,200,211,0.35)” background_enable_image=”off” background_size=”initial” background_position=”center_right” background_pattern_repeat_origin=”top_right” background_pattern_horizontal_offset=”11%” custom_padding=”0px||0px||true|false” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”2_5,3_5″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” _builder_version=”4.27.3″ _module_preset=”default” width=”100%” max_width=”100%” custom_padding=”0px||0px||false|true” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.27.3″ _module_preset=”default” background_color=”rgba(26,33,44,0.87)” background_image=”https:\/\/cfigroup.it\/wp-content\/uploads\/2024\/11\/sfondo-storia-min-1.jpg” background_blend=”overlay” custom_padding=”10%|5%|5%|15%|false|false” custom_padding_tablet=”30px|30px|30px|30px|false|false” custom_padding_phone=”30px|30px|30px|30px|false|false” custom_padding_last_edited=”on|tablet” global_colors_info=”{}”][dnxte_multi_heading text_one=”A history of dedication to” text_two=”customer satisfaction” heading_tag=”p” display_type_select=”on” text_one_margin=”||||false|false” text_two_margin=”5px||||false|false” text_two_reveal_effect=”on” text_two_reveal_color_before=”#BBC8D3″ _builder_version=”4.27.4″ _module_preset=”default” text_one_font=”||on||||||” text_one_text_align=”center” text_one_text_color=”#FFFFFF” text_one_font_size=”27px” text_one_line_height=”1.3em” text_two_font=”|700|on||||||” text_two_text_align=”center” text_two_text_color=”#FFFFFF” text_two_font_size=”27px” text_two_line_height=”1.3em” custom_margin=”||15%||false|false” custom_margin_tablet=”||30px||false|false” custom_margin_phone=”||30px||false|false” custom_margin_last_edited=”on|tablet” animation_style=”slide” animation_direction=”bottom” animation_delay=”300ms” hover_enabled=”0″ text_one_font_size_tablet=”27px” text_one_font_size_phone=”23px” text_one_font_size_last_edited=”on|phone” text_two_font_size_tablet=”27px” text_two_font_size_phone=”23px” text_two_font_size_last_edited=”on|phone” global_colors_info=”{}” sticky_enabled=”0″][\/dnxte_multi_heading][dnxte_multi_heading text_one=”Starting in the United States” text_two=” in 1988″ heading_tag=”p” display_type_select=”on” text_two_margin=”5px||||false|false” text_two_reveal_effect=”on” text_two_reveal_color_before=”#BBC8D3″ _builder_version=”4.27.4″ _module_preset=”default” text_one_font=”||on||||||” text_one_text_align=”center” text_one_text_color=”#FFFFFF” text_one_font_size=”27px” text_one_line_height=”1.3em” text_two_font=”|700|on||||||” text_two_text_align=”center” text_two_text_color=”#FFFFFF” text_two_font_size=”27px” text_two_line_height=”1.3em” custom_margin=”||15%||false|false” custom_margin_tablet=”||30px||false|false” custom_margin_phone=”||30px||false|false” custom_margin_last_edited=”on|tablet” animation_style=”slide” animation_direction=”bottom” animation_delay=”400ms” hover_enabled=”0″ text_one_font_size_tablet=”27px” text_one_font_size_phone=”23px” text_one_font_size_last_edited=”on|phone” text_two_font_size_tablet=”27px” text_two_font_size_phone=”23px” text_two_font_size_last_edited=”on|phone” global_colors_info=”{}” sticky_enabled=”0″][\/dnxte_multi_heading][dnxte_multi_heading text_one=”And becoming entirely” text_two=” Italian” heading_tag=”p” display_type_select=”on” text_two_margin=”5px||||false|false” text_two_reveal_effect=”on” text_two_reveal_color_before=”#BBC8D3″ _builder_version=”4.27.4″ _module_preset=”default” text_one_font=”||on||||||” text_one_text_align=”center” text_one_text_color=”#FFFFFF” text_one_font_size=”27px” text_one_line_height=”1.3em” text_two_font=”|700|on||||||” text_two_text_align=”center” text_two_text_color=”#FFFFFF” text_two_font_size=”27px” text_two_line_height=”1.3em” custom_margin=”||15%||false|false” custom_margin_tablet=”||30px||false|false” custom_margin_phone=”||30px||false|false” custom_margin_last_edited=”on|tablet” animation_style=”slide” animation_direction=”bottom” animation_delay=”500ms” hover_enabled=”0″ text_one_font_size_tablet=”27px” text_one_font_size_phone=”23px” text_one_font_size_last_edited=”on|phone” text_two_font_size_tablet=”27px” text_two_font_size_phone=”23px” text_two_font_size_last_edited=”on|phone” global_colors_info=”{}” sticky_enabled=”0″][\/dnxte_multi_heading][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.27.3″ _module_preset=”default” custom_padding=”35px|15%||2%|false|false” custom_padding_tablet=”35px|35px|35px|35px|false|false” custom_padding_phone=”35px|35px|35px|35px|false|false” custom_padding_last_edited=”on|tablet” global_colors_info=”{}”][dnxte_multi_heading text_one=”CFI Group” text_two=”our history” heading_tag=”h2″ display_type_select=”on” text_two_margin=”||0px||false|false” text_two_padding=”||0px||false|false” text_three_margin=”||0px||false|false” text_three_padding=”||0px||false|false” text_one_reveal_effect=”on” text_one_reveal_color_before=”#44546C” _builder_version=”4.27.4″ _module_preset=”default” text_one_font=”–et_global_body_font|300|||||||” text_one_text_align=”center” text_one_text_color=”#44546C” text_one_font_size=”25px” text_two_font=”–et_global_heading_font|800||on|||||” text_two_text_align=”center” text_two_text_color=”#44546C” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” hover_enabled=”0″ locked=”off” global_colors_info=”{}” sticky_enabled=”0″][\/dnxte_multi_heading][et_pb_divider color=”#BBC8D3″ divider_weight=”15px” _builder_version=”4.27.3″ _module_preset=”default” width=”25%” module_alignment=”center” custom_margin=”5px||15px||false|false” custom_padding=”0px||||false|false” animation_style=”zoom” animation_delay=”200ms” locked=”off” global_colors_info=”{}”][\/et_pb_divider][dnxte_timeline dnxte_circle_width=”10″ dnxte_triangle_color=”#FFFFFF” timeline_bar_color=”#BBC8D3″ _builder_version=”4.27.4″ _module_preset=”default” title_font=”|800|||||||” title_text_color=”#44546C” title_font_size=”21px” title_line_height=”1.3em” content_text_color=”#1A212C” content_font_size=”14px” content_line_height=”1.1em” identifier_font=”|700|||||||” identifier_text_color=”#44546C” custom_margin=”0px||0px|35px|true|false” custom_padding=”0px||0px||true|false” animation_style=”slide” animation_direction=”right” animation_duration=”700ms” animation_intensity_slide=”10%” hover_enabled=”0″ custom_css_free_form=”selector #dnxte-timline {||\tmargin-top: 0;||\tmargin-bottom: 0;||}” global_colors_info=”{}” sticky_enabled=”0″][dnxte_timeline_child timeline_title=”1988″ timeline_content=”<\/p>\n

Claes Fornell founds CFI Group International<\/p>\n

” timeline_use_image=”off” timeline_use_icon=”off” timeline_use_button=”off” timeline_title_margin=”-5px||0px||false|false” timeline_title_padding=”0px||0px||true|false” timeline_desc_margin=”0px||0px||true|false” timeline_desc_padding=”0px||0px||true|false” timeline_bg_color=”#FFFFFF” icon_bg_color=”#44546C” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”||||false|false” custom_padding=”||0px||false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][\/dnxte_timeline_child][dnxte_timeline_child timeline_title=”1996″ timeline_content=”<\/p>\n

Claes Fornell creates the ACSI\u00ae<\/strong> (American Customer Satisfaction Index) under the auspices of the University of Michigan<\/p>\n

” timeline_use_image=”off” timeline_use_icon=”off” timeline_use_button=”off” timeline_title_margin=”-5px||0px||false|false” timeline_title_padding=”0px||0px||true|false” timeline_desc_margin=”0px||0px||true|false” timeline_desc_padding=”0px||0px||true|false” timeline_bg_color=”#FFFFFF” icon_bg_color=”#44546C” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”-30px||||false|false” custom_margin_tablet=”10px||||false|false” custom_margin_phone=”10px||||false|false” custom_margin_last_edited=”on|tablet” custom_padding=”||0px||false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][\/dnxte_timeline_child][dnxte_timeline_child timeline_title=”1997″ timeline_content=”<\/p>\n

Claes Fornell and Giampaolo Fabris, two great experiences in the world of research, found the Italian office of CFI Group<\/strong><\/p>\n

” timeline_use_image=”off” timeline_use_icon=”off” timeline_use_button=”off” timeline_title_margin=”-5px||0px||false|false” timeline_title_padding=”0px||0px||true|false” timeline_desc_margin=”0px||0px||true|false” timeline_desc_padding=”0px||0px||true|false” timeline_bg_color=”#FFFFFF” icon_bg_color=”#44546C” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”-60px||||false|false” custom_margin_tablet=”10px||||false|false” custom_margin_phone=”10px||||false|false” custom_margin_last_edited=”on|tablet” custom_padding=”||0px||false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][\/dnxte_timeline_child][dnxte_timeline_child timeline_title=”1998″ timeline_content=”<\/p>\n

First Customer Satisfaction survey in Italy in mobile telephony<\/strong> and launch of the first indicator of consumer satisfaction in large-scale retail trade in Italy: the National Supermarket Index<\/strong><\/p>\n

” timeline_use_image=”off” timeline_use_icon=”off” timeline_use_button=”off” timeline_title_margin=”-5px||0px||false|false” timeline_title_padding=”0px||0px||true|false” timeline_desc_margin=”0px||0px||true|false” timeline_desc_padding=”0px||0px||true|false” timeline_bg_color=”#FFFFFF” icon_bg_color=”#44546C” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”-44px||||false|false” custom_margin_tablet=”10px||||false|false” custom_margin_phone=”10px||||false|false” custom_margin_last_edited=”on|tablet” custom_padding=”||0px||false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][\/dnxte_timeline_child][dnxte_timeline_child timeline_title=”2000″ timeline_content=”<\/p>\n

First Customer Satisfaction and Employee Motivation Surveys in Italy Banking, Agrochemical, Public Transport Sectors<\/strong><\/p>\n

” timeline_use_image=”off” timeline_use_icon=”off” timeline_use_button=”off” timeline_title_margin=”-5px||0px||false|false” timeline_title_padding=”0px||0px||true|false” timeline_desc_margin=”0px||0px||true|false” timeline_desc_padding=”0px||0px||true|false” timeline_bg_color=”#FFFFFF” icon_bg_color=”#44546C” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”-76px||||false|false” custom_margin_tablet=”10px||||false|false” custom_margin_phone=”10px||||false|false” custom_margin_last_edited=”on|tablet” custom_padding=”||0px||false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][\/dnxte_timeline_child][dnxte_timeline_child timeline_title=”2004″ timeline_content=”<\/p>\n

First Customer Satisfaction and Employee Motivation Surveys in Italy in the Utility<\/strong> Sector, with Behavioral Cluster Profiling<\/strong><\/p>\n

” timeline_use_image=”off” timeline_use_icon=”off” timeline_use_button=”off” timeline_title_margin=”-5px||0px||false|false” timeline_title_padding=”0px||0px||true|false” timeline_desc_margin=”0px||0px||true|false” timeline_desc_padding=”0px||0px||true|false” timeline_bg_color=”#FFFFFF” icon_bg_color=”#44546C” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”-14px||||false|false” custom_margin_tablet=”10px||||false|false” custom_margin_phone=”10px||||false|false” custom_margin_last_edited=”on|tablet” custom_padding=”||0px||false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][\/dnxte_timeline_child][dnxte_timeline_child timeline_title=”2009″ timeline_content=”<\/p>\n

Launch of Customer Satisfaction surveys in the satellite television<\/strong> sector, expansion of activities in the GDO and RETAIL sector: satellite dealer, study of new formats, mystery, surveys of the point of sale catchment area, on the distributor brand<\/strong><\/p>\n

” timeline_use_image=”off” timeline_use_icon=”off” timeline_use_button=”off” timeline_title_margin=”-5px||0px||false|false” timeline_title_padding=”0px||0px||true|false” timeline_desc_margin=”0px||0px||true|false” timeline_desc_padding=”0px||0px||true|false” timeline_bg_color=”#FFFFFF” icon_bg_color=”#44546C” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”-87px||||false|false” custom_margin_tablet=”10px||||false|false” custom_margin_phone=”10px||||false|false” custom_margin_last_edited=”on|tablet” custom_padding=”||0px||false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][\/dnxte_timeline_child][dnxte_timeline_child timeline_title=”2012″ timeline_content=”<\/p>\n

First Win Back<\/strong> investigations, expansion of the customer base in other product sectors: Airports, Food, Insurance, Credit Protection<\/strong>, etc.<\/p>\n

” timeline_use_image=”off” timeline_use_icon=”off” timeline_use_button=”off” timeline_title_margin=”-5px||0px||false|false” timeline_title_padding=”0px||0px||true|false” timeline_desc_margin=”0px||0px||true|false” timeline_desc_padding=”0px||0px||true|false” timeline_bg_color=”#FFFFFF” icon_bg_color=”#44546C” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”-47px||||false|false” custom_margin_tablet=”10px||||false|false” custom_margin_phone=”10px||||false|false” custom_margin_last_edited=”on|tablet” custom_padding=”||0px||false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][\/dnxte_timeline_child][dnxte_timeline_child timeline_title=”2018″ timeline_content=”<\/p>\n

Development and application of CX platforms, with instant feedback, and Business Intelligence<\/strong><\/p>\n

” timeline_use_image=”off” timeline_use_icon=”off” timeline_use_button=”off” timeline_title_margin=”-5px||0px||false|false” timeline_title_padding=”0px||0px||true|false” timeline_desc_margin=”0px||0px||true|false” timeline_desc_padding=”0px||0px||true|false” timeline_bg_color=”#FFFFFF” icon_bg_color=”#44546C” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”-53px||||false|false” custom_margin_tablet=”10px||||false|false” custom_margin_phone=”10px||||false|false” custom_margin_last_edited=”on|tablet” custom_padding=”||0px||false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][\/dnxte_timeline_child][dnxte_timeline_child timeline_title=”TODAY” timeline_content=”<\/p>\n

We also deal with investigations on Sustainability, Brand, ADV, Sales Network<\/strong><\/p>\n

” timeline_use_image=”off” timeline_use_icon=”off” timeline_use_button=”off” timeline_title_margin=”-5px||0px||false|false” timeline_title_padding=”0px||0px||true|false” timeline_desc_margin=”0px||0px||true|false” timeline_desc_padding=”0px||0px||true|false” timeline_bg_color=”#FFFFFF” icon_bg_color=”#44546C” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”-32px||||false|false” custom_margin_tablet=”10px||||false|false” custom_margin_phone=”10px||||false|false” custom_margin_last_edited=”on|tablet” custom_padding=”||0px||false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][\/dnxte_timeline_child][\/dnxte_timeline][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.3″ _module_preset=”default” background_color=”rgba(255,255,255,0.5)” background_image=”https:\/\/cfigroup.it\/wp-content\/uploads\/2024\/11\/sfondo-mondo-min-1.png” background_size=”initial” background_position=”bottom_center” background_blend=”overlay” background_enable_mask_style=”on” background_mask_style=”bean” background_mask_transform=”invert” background_mask_size=”cover” background_mask_position=”top_center” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.27.3″ _module_preset=”default” custom_padding=”||0px|||” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.3″ _module_preset=”default” global_colors_info=”{}”][dnxte_multi_heading text_one=”Customer Asset Management” text_two=”we give the right value to your most precious capital, your customers” heading_tag=”h2″ display_type_select=”on” text_two_margin=”||0px||false|false” text_two_padding=”||0px||false|false” text_three_margin=”||0px||false|false” text_three_padding=”||0px||false|false” text_one_reveal_effect=”on” text_one_reveal_color_before=”#44546C” _builder_version=”4.27.4″ _module_preset=”default” text_one_font=”–et_global_body_font|300|||||||” text_one_text_color=”#44546C” text_one_font_size=”25px” text_two_font=”–et_global_heading_font|800||on|||||” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][\/dnxte_multi_heading][et_pb_divider color=”#BBC8D3″ divider_weight=”15px” _builder_version=”4.27.3″ _module_preset=”default” width=”25%” custom_margin=”-20px||15px||false|false” custom_padding=”0px||||false|false” animation_style=”zoom” animation_direction=”left” animation_delay=”200ms” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.3″ _module_preset=”default” custom_padding=”||||false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_orientation=”justified” custom_margin=”||15px||false|false” animation_style=”slide” animation_direction=”left” animation_duration=”700ms” animation_intensity_slide=”10%” locked=”off” global_colors_info=”{}”]<\/p>\n

CFI Group<\/strong> supports companies and organizations in managing customer relationships along the entire value chain<\/strong>, providing a model that allows them to optimize their return on investment<\/strong> (ROI). In a constantly evolving and increasingly competitive market, it is essential to distinguish between loyal customers who speak well of us and those who may abandon the company. It is essential to understand the value of each target and identify the most effective actions to build a strong and lasting relationship<\/strong>, and optimize the acquisition of new customers. <\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_orientation=”justified” custom_margin=”||15px||false|false” animation_style=”slide” animation_direction=”left” animation_duration=”700ms” animation_delay=”100ms” animation_intensity_slide=”10%” locked=”off” global_colors_info=”{}”]<\/p>\n

The answer to these needs is Customer Asset Management <\/strong>(CAM), an approach that helps the company manage customers by orienting the organization of processes according to their needs. CAM sees customers as a value to be grown, not just as subjects to whom products or services are sold. It is the quality of customer relationships that constitutes the true economic asset of the company, a value that goes beyond the individual products purchased and represents the overall potential of the company. <\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.3″ _module_preset=”default” global_colors_info=”{}”][dnxte_image_reveal dnext_img_reveal=”https:\/\/cfigroup.it\/wp-content\/uploads\/2024\/11\/cam-min.jpg” dnext_single_color=”#44546C” _builder_version=”4.27.3″ _module_preset=”default” z_index=”2″ custom_padding=”||0px|||” border_radii=”on|0px|0px|0px|0px” box_shadow_style=”preset4″ box_shadow_horizontal=”-10px” box_shadow_color=”#BBC8D3″ global_colors_info=”{}”][\/dnxte_image_reveal][et_pb_text _builder_version=”4.27.3″ _module_preset=”default” text_font=”|700|||||||” text_text_color=”#FFFFFF” text_font_size=”35px” background_color=”#44546C” positioning=”absolute” position_origin_a=”bottom_right” z_index=”6″ text_orientation=”center” width=”30%” width_tablet=”30%” width_phone=”40%” width_last_edited=”on|phone” custom_padding=”20px|5px|20px|5px|true|true” animation_style=”zoom” animation_duration=”700ms” animation_intensity_zoom=”10%” box_shadow_style=”preset4″ box_shadow_horizontal=”0px” box_shadow_vertical=”0px” box_shadow_spread=”10px” box_shadow_color=”#FFFFFF” global_colors_info=”{}”]<\/p>\n

CAM<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.3″ _module_preset=”default” custom_padding=”||0px|||” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.3″ _module_preset=”default” global_colors_info=”{}”][dnxte_multi_heading text_one=”Employee Asset Management” text_two=”valuing human capital for business success” heading_tag=”h2″ display_type_select=”on” text_two_margin=”||0px||false|false” text_two_padding=”||0px||false|false” text_three_margin=”||0px||false|false” text_three_padding=”||0px||false|false” text_one_reveal_effect=”on” text_one_reveal_color_before=”#44546C” _builder_version=”4.27.4″ _module_preset=”default” text_one_font=”–et_global_body_font|300|||||||” text_one_text_align=”right” text_one_text_color=”#44546C” text_one_font_size=”25px” text_two_font=”–et_global_heading_font|800||on|||||” text_two_text_align=”right” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][\/dnxte_multi_heading][et_pb_divider color=”#BBC8D3″ divider_weight=”15px” _builder_version=”4.27.3″ _module_preset=”default” width=”25%” module_alignment=”right” custom_margin=”-20px||15px||false|false” custom_padding=”0px||||false|false” animation_style=”zoom” animation_direction=”right” animation_delay=”200ms” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”2_5,3_5″ _builder_version=”4.27.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.27.3″ _module_preset=”default” global_colors_info=”{}”][dnxte_image_reveal dnext_img_reveal=”https:\/\/cfigroup.it\/wp-content\/uploads\/2024\/11\/eam-min.jpg” dnext_single_color=”#44546C” _builder_version=”4.27.3″ _module_preset=”default” z_index=”2″ custom_padding=”||0px|||” box_shadow_style=”preset4″ box_shadow_color=”#BBC8D3″ locked=”off” global_colors_info=”{}”][\/dnxte_image_reveal][et_pb_text _builder_version=”4.27.3″ _module_preset=”default” text_font=”|700|||||||” text_text_color=”#FFFFFF” text_font_size=”35px” background_color=”#44546C” positioning=”absolute” position_origin_a=”bottom_right” z_index=”6″ text_orientation=”center” width=”30%” width_tablet=”30%” width_phone=”40%” width_last_edited=”on|phone” custom_padding=”20px|5px|20px|5px|true|true” animation_style=”zoom” animation_duration=”700ms” animation_intensity_zoom=”10%” box_shadow_style=”preset4″ box_shadow_horizontal=”0px” box_shadow_vertical=”0px” box_shadow_spread=”10px” box_shadow_color=”#FFFFFF” locked=”off” global_colors_info=”{}”]<\/p>\n

EAM<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.27.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_orientation=”justified” custom_margin=”||15px||false|false” animation_style=”slide” animation_direction=”right” animation_duration=”700ms” animation_intensity_slide=”10%” locked=”off” global_colors_info=”{}”]<\/p>\n

Employee Asset Management<\/strong> (EAM) is a strategic approach that values \u200b\u200bhuman capital<\/strong> as a central element for business success. HR is faced with new generations of workers who have new needs and perspectives, and new challenges in attracting and retaining talent, well understanding that the value of people remains a huge competitive advantage for the organization. EAM is not limited to employee satisfaction, but recognizes them as fundamental assets<\/strong>, focusing on motivation, engagement, loyalty and customer orientation. <\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_orientation=”justified” custom_margin=”||15px||false|false” animation_style=”slide” animation_direction=”right” animation_duration=”700ms” animation_delay=”100ms” animation_intensity_slide=”10%” locked=”off” global_colors_info=”{}”]Attracting and retaining top talent is just the first step. EAM allows you to identify priorities for action across departments, improving the organizational climate and addressing change phases with a structured and goal-oriented vision. Each department is assigned personalized goals, contributing concretely to the company’s growth. [\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”||||||||” text_text_color=”#FFFFFF” text_font_size=”17px” background_color=”#1A212C” background_image=”https:\/\/cfigroup.it\/wp-content\/uploads\/2024\/11\/sfondo-box-min.jpg” background_blend=”overlay” z_index=”1″ width_tablet=”100%” width_phone=”100%” width_last_edited=”on|tablet” module_alignment=”right” custom_margin=”25px||||false|false” custom_padding=”45px|30px|45px|30px|true|true” custom_padding_tablet=”30px|30px|35px|30px|false|true” custom_padding_phone=”30px|30px|35px|30px|false|true” custom_padding_last_edited=”on|phone” animation_style=”slide” animation_direction=”right” animation_duration=”700ms” animation_delay=”200ms” animation_intensity_slide=”10%” scroll_horizontal_motion=”0|50|50|100|2|0|-2″ module_alignment_tablet=”center” module_alignment_phone=”center” module_alignment_last_edited=”on|tablet” box_shadow_style=”preset3″ global_colors_info=”{}”]<\/p>\n

Investing in human capital means creating a productive and cohesive environment, capable of generating tangible results: greater efficiency, reduced turnover and a positive impact that is also reflected in the quality of the customer experience.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.3″ _module_preset=”default” background_color=”rgba(187,200,211,0.35)” background_enable_image=”off” background_size=”initial” background_position=”center_right” background_pattern_repeat_origin=”top_right” background_pattern_horizontal_offset=”11%” custom_padding=”||||false|false” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.27.3″ _module_preset=”default” custom_padding=”||0px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.3″ _module_preset=”default” global_colors_info=”{}”][dnxte_multi_heading text_one=”Leaders ” text_two=”at the helm of CFI Group” heading_tag=”h2″ display_type_select=”on” text_two_margin=”||0px||false|false” text_two_padding=”||0px||false|false” text_three_margin=”||0px||false|false” text_three_padding=”||0px||false|false” text_one_reveal_effect=”on” text_one_reveal_color_before=”#44546C” _builder_version=”4.27.4″ _module_preset=”default” text_one_font=”–et_global_body_font|300|||||||” text_one_text_align=”center” text_one_text_color=”#44546C” text_one_font_size=”25px” text_two_font=”–et_global_heading_font|800||on|||||” text_two_text_align=”center” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” hover_enabled=”0″ locked=”off” global_colors_info=”{}” sticky_enabled=”0″][\/dnxte_multi_heading][et_pb_divider color=”#BBC8D3″ divider_weight=”15px” _builder_version=”4.27.3″ _module_preset=”default” width=”25%” module_alignment=”center” custom_margin=”-20px||15px||false|false” custom_padding=”0px||||false|false” animation_style=”zoom” animation_delay=”200ms” locked=”off” global_colors_info=”{}”][\/et_pb_divider][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_orientation=”center” custom_margin=”||||false|false” animation_style=”slide” animation_direction=”bottom” animation_duration=”700ms” animation_intensity_slide=”10%” animation_direction_tablet=”left” animation_direction_phone=”left” animation_direction_last_edited=”off|desktop” locked=”off” global_colors_info=”{}”]At the helm of CFI Group is a team of experts who, with expertise and strategic vision, direct the company towards excellence, methodological rigor in Customer Satisfaction and innovation in market research.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ use_custom_gutter=”on” gutter_width=”2″ _builder_version=”4.27.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.27.3″ _module_preset=”default” animation_style=”zoom” animation_duration=”700ms” animation_intensity_zoom=”10%” global_colors_info=”{}”][et_pb_image src=”https:\/\/cfigroup.it\/wp-content\/uploads\/2024\/11\/ClaesFornell.jpg” title_text=”ClaesFornell” url=”#fornell” use_overlay=”on” overlay_icon_color=”#FFFFFF” hover_icon=”||fa||900″ _builder_version=”4.27.4″ _module_preset=”default” custom_css_free_form=”selector .et_overlay.et_pb_inline_icon::before, .et_pb_inline_icon::before {||\t\tbackground: #45556c;|| padding-left:25px;|| padding-right:25px;|| padding-top:10px;|| padding-bottom:10px;|| font-size:25px||}” box_shadow_style=”preset4″ box_shadow_horizontal=”0px” box_shadow_color=”#BBC8D3″ global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.27.3″ _module_preset=”default” text_line_height=”1.3em” header_3_line_height=”0.9em” custom_margin=”25px||||false|false” link_option_url=”#fornell” custom_css_free_form=”selector h3 {padding-bottom:5px}” global_colors_info=”{}”]<\/p>\n

\n

Claes Fornell<\/h3>\n

President, CFI Group Worldwide<\/p>\n<\/div>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.3″ _module_preset=”default” animation_style=”zoom” animation_duration=”700ms” animation_delay=”100ms” animation_intensity_zoom=”10%” global_colors_info=”{}”][et_pb_image src=”https:\/\/cfigroup.it\/wp-content\/uploads\/2024\/11\/SheriPetras-min.jpg” title_text=”SheriPetras-min” url=”#petras” use_overlay=”on” overlay_icon_color=”#FFFFFF” hover_icon=”||fa||900″ _builder_version=”4.27.3″ _module_preset=”default” custom_css_free_form=”selector .et_overlay.et_pb_inline_icon::before, .et_pb_inline_icon::before {||\t\tbackground: #45556c;|| padding-left:25px;|| padding-right:25px;|| padding-top:10px;|| padding-bottom:10px;|| font-size:25px||}” box_shadow_style=”preset4″ box_shadow_horizontal=”0px” box_shadow_color=”#BBC8D3″ global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.27.3″ _module_preset=”default” text_line_height=”1.3em” header_3_line_height=”0.9em” custom_margin=”25px||||false|false” link_option_url=”#petras” custom_css_free_form=”selector h3 {padding-bottom:5px}” global_colors_info=”{}”]<\/p>\n

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\n

Sheri Petras<\/h3>\n

CEO, CFI Group Worldwide<\/p>\n<\/div>\n<\/div>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.3″ _module_preset=”default” animation_style=”zoom” animation_duration=”700ms” animation_delay=”200ms” animation_intensity_zoom=”10%” global_colors_info=”{}”][et_pb_image src=”https:\/\/cfigroup.it\/wp-content\/uploads\/2024\/11\/GiovannniMonaco.jpg” title_text=”GiovannniMonaco” url=”#monaco” use_overlay=”on” overlay_icon_color=”#FFFFFF” hover_icon=”||fa||900″ _builder_version=”4.27.4″ _module_preset=”default” custom_css_free_form=”selector .et_overlay.et_pb_inline_icon::before, .et_pb_inline_icon::before {||\t\tbackground: #45556c;|| padding-left:25px;|| padding-right:25px;|| padding-top:10px;|| padding-bottom:10px;|| font-size:25px||}” box_shadow_style=”preset4″ box_shadow_horizontal=”0px” box_shadow_color=”#BBC8D3″ global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_line_height=”1.3em” header_3_line_height=”0.9em” custom_margin=”25px||||false|false” link_option_url=”#monaco” custom_css_free_form=”selector h3 {padding-bottom:5px}” global_colors_info=”{}”]<\/p>\n

\n
\n
\n

Giovanni Monaco<\/h3>\n

Managing Director, CFI Group Italy<\/p>\n<\/div>\n<\/div>\n<\/div>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.3″ _module_preset=”default” animation_style=”zoom” animation_duration=”700ms” animation_delay=”300ms” animation_intensity_zoom=”10%” global_colors_info=”{}”][et_pb_image src=”https:\/\/cfigroup.it\/wp-content\/uploads\/2025\/01\/Bruno-Berni-min.jpg” title_text=”BrunoBerni” url=”#berni” use_overlay=”on” overlay_icon_color=”#FFFFFF” hover_icon=”||fa||900″ _builder_version=”4.27.4″ _module_preset=”default” custom_css_free_form=”selector .et_overlay.et_pb_inline_icon::before, .et_pb_inline_icon::before {||\t\tbackground: #45556c;|| padding-left:25px;|| padding-right:25px;|| padding-top:10px;|| padding-bottom:10px;|| font-size:25px||}” box_shadow_style=”preset4″ box_shadow_horizontal=”0px” box_shadow_color=”#BBC8D3″ global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.27.3″ _module_preset=”default” text_line_height=”1.3em” header_3_line_height=”0.9em” custom_margin=”25px||||false|false” link_option_url=”#berni” custom_css_free_form=”selector h3 {padding-bottom:5px}” global_colors_info=”{}”]<\/p>\n

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Bruno Berni<\/h3>\n

Business Development Manager, CFI Group Italia<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” _builder_version=”4.27.4″ _module_preset=”default” width=”800px” width_tablet=”80%” width_phone=”80%” width_last_edited=”on|phone” module_alignment=”center” custom_padding=”||||false|false” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.27.3″ _module_preset=”default” animation_style=”zoom” animation_duration=”700ms” animation_intensity_zoom=”10%” global_colors_info=”{}”][et_pb_image src=”https:\/\/cfigroup.it\/wp-content\/uploads\/2024\/11\/RitaDiolaiuti-min.jpg” title_text=”RitaDiolaiuti-min” url=”#diolaiuto” use_overlay=”on” overlay_icon_color=”#FFFFFF” hover_icon=”||fa||900″ _builder_version=”4.27.3″ _module_preset=”default” custom_css_free_form=”selector .et_overlay.et_pb_inline_icon::before, .et_pb_inline_icon::before {||\t\tbackground: #45556c;|| padding-left:25px;|| padding-right:25px;|| padding-top:10px;|| padding-bottom:10px;|| font-size:25px||}” box_shadow_style=”preset4″ box_shadow_horizontal=”0px” box_shadow_color=”#BBC8D3″ global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.27.3″ _module_preset=”default” text_line_height=”1.3em” header_3_line_height=”0.9em” custom_margin=”25px||||false|false” link_option_url=”#diolaiuto” custom_css_free_form=”selector h3 {padding-bottom:5px}” global_colors_info=”{}”]<\/p>\n

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Rita Diolaiuto<\/h3>\n

Business Director<\/p>\n<\/div>\n<\/div>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.3″ _module_preset=”default” animation_style=”zoom” animation_duration=”700ms” animation_delay=”100ms” animation_intensity_zoom=”10%” global_colors_info=”{}”][et_pb_image src=”https:\/\/cfigroup.it\/wp-content\/uploads\/2025\/01\/Giorgio-Corsi-min.jpg” title_text=”Giorgio-Corsi-min” url=”#corsi” use_overlay=”on” overlay_icon_color=”#FFFFFF” hover_icon=”||fa||900″ _builder_version=”4.27.4″ _module_preset=”default” custom_css_free_form=”selector .et_overlay.et_pb_inline_icon::before, .et_pb_inline_icon::before {||\t\tbackground: #45556c;|| padding-left:25px;|| padding-right:25px;|| padding-top:10px;|| padding-bottom:10px;|| font-size:25px||}” box_shadow_style=”preset4″ box_shadow_horizontal=”0px” box_shadow_color=”#BBC8D3″ global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.27.3″ _module_preset=”default” text_line_height=”1.3em” header_3_line_height=”0.9em” custom_margin=”25px||||false|false” link_option_url=”#corsi” custom_css_free_form=”selector h3 {padding-bottom:5px}” global_colors_info=”{}”]<\/p>\n

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Giorgio Corsi<\/h3>\n

Business Manager<\/p>\n<\/div>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.3″ _module_preset=”default” animation_style=”zoom” animation_duration=”700ms” animation_delay=”200ms” animation_intensity_zoom=”10%” global_colors_info=”{}”][et_pb_image src=”https:\/\/cfigroup.it\/wp-content\/uploads\/2024\/11\/Elisa-Magliocca-min.jpg” title_text=”Elisa-Magliocca-min” url=”#magliocca” use_overlay=”on” overlay_icon_color=”#FFFFFF” hover_icon=”||fa||900″ _builder_version=”4.27.3″ _module_preset=”default” custom_css_free_form=”selector .et_overlay.et_pb_inline_icon::before, .et_pb_inline_icon::before {||\t\tbackground: #45556c;|| padding-left:25px;|| padding-right:25px;|| padding-top:10px;|| padding-bottom:10px;|| font-size:25px||}” box_shadow_style=”preset4″ box_shadow_horizontal=”0px” box_shadow_color=”#BBC8D3″ global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.27.3″ _module_preset=”default” text_line_height=”1.3em” header_3_line_height=”0.9em” custom_margin=”25px||||false|false” link_option_url=”#magliocca” custom_css_free_form=”selector h3 {padding-bottom:5px}” global_colors_info=”{}”]<\/p>\n

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Elisa Magliocca<\/h3>\n

Business Manager<\/p>\n<\/div>\n<\/div>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Popup – #fornell” module_id=”fornell” module_class=”popup” _builder_version=”4.27.3″ _module_preset=”default” da_is_popup=”on” da_popup_slug=”fornell” da_disable_devices=”off|off|off” global_colors_info=”{}” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.27.3″ _module_preset=”default” max_width=”100%” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_line_height=”1.3em” header_3_line_height=”1.1em” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”]<\/p>\n

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Claes Fornell<\/h3>\n

President, CFI Group Worldwide<\/em><\/em><\/p>\n<\/div>\n<\/div>\n<\/div>\n

[\/et_pb_text][et_pb_divider color=”#BBC8D3″ divider_position=”center” divider_weight=”7px” _builder_version=”4.27.4″ _module_preset=”default” width=”25%” module_alignment=”left” custom_margin=”||10px||false|false” custom_margin_tablet=”0px||10px||false|false” custom_margin_phone=”0px||10px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”0px||||false|false” animation_style=”slide” animation_direction=”left” animation_duration=”700ms” animation_intensity_slide=”10%” locked=”off” global_colors_info=”{}”][\/et_pb_divider][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]Founder of CFI Group and creator of Customer Asset Management, he is considered one of the world’s leading experts in Customer Satisfaction measurement and management systems.
\n\u00c8 l\u2019ideatore dell\u2019American Customer Satisfaction Index (ACSI), l\u2019indicatore ufficiale su scala nazionale della soddisfazione dei consumatori statunitensi. Per mezzo dell\u2019ACSI, Claes Fornell \u00e8 riuscito a dimostrare con metodo scientifico la relazione esistente tra l\u2019andamento economico finanziario di borsa e la soddisfazione dei clienti che gli ha permesso di ideare un modello di analisi predittivo dei ricavi futuri valido per ogni azienda e mercato. <\/p>\n

He is currently Professor of Business at the Stephen M. Ross School of Business and Director of the National Quality Research Center (NQRC) at the University of Michigan. He has taught at Northwestern University and Duke University. Among other positions, in 1987 he was a visiting professor at INSEAD, France, and at the Stockholm School of Economics, Sweden.
\nFornell is the author of over 80 published articles and numerous books. In Italy he published with Franco Angeli, Satisfied Customers. Winners and Losers in the Battle for Consumer Preference (2008). [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Popup – #petras” module_id=”petras” module_class=”popup” _builder_version=”4.27.3″ _module_preset=”default” da_is_popup=”on” da_popup_slug=”petras” da_disable_devices=”off|off|off” global_colors_info=”{}” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.27.3″ _module_preset=”default” max_width=”100%” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.3″ _module_preset=”default” text_line_height=”1.3em” header_3_line_height=”1.1em” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”]<\/p>\n

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Sheri Petras<\/h3>\n

CEO, CFI Group Worldwide<\/em><\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

[\/et_pb_text][et_pb_divider color=”#BBC8D3″ divider_position=”center” divider_weight=”7px” _builder_version=”4.27.4″ _module_preset=”default” width=”25%” module_alignment=”left” custom_margin=”||10px||false|false” custom_margin_tablet=”0px||10px||false|false” custom_margin_phone=”0px||10px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”0px||||false|false” animation_style=”slide” animation_direction=”left” animation_duration=”700ms” animation_intensity_slide=”10%” locked=”off” global_colors_info=”{}”][\/et_pb_divider][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

She leads CFI Group offices on 4 continents from its headquarters in Ann Arbor, Michigan (US). She joined the group in 2000 and has served clients such as Cable & Wireless, General Motors, Kraft Foods, Compuware and NASA. Prior to CFI Group International, she held positions at Kraft Foods, Quaker Oats, Kolcraft Enterprises. She earned a Bachelor of Business Administration degree from the University of Michigan, and was a top-ranked MBA graduate from the University of Chicago. <\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Popup – #monaco” module_id=”monaco” module_class=”popup” _builder_version=”4.27.3″ _module_preset=”default” da_is_popup=”on” da_popup_slug=”monaco” da_disable_devices=”off|off|off” global_colors_info=”{}” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.27.3″ _module_preset=”default” max_width=”100%” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_line_height=”1.3em” header_3_line_height=”1.1em” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”]<\/p>\n

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Giovanni Monaco<\/h3>\n

Managing Director, CFI Group Italy<\/em><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

[\/et_pb_text][et_pb_divider color=”#BBC8D3″ divider_position=”center” divider_weight=”7px” _builder_version=”4.27.4″ _module_preset=”default” width=”25%” module_alignment=”left” custom_margin=”||10px||false|false” custom_margin_tablet=”0px||10px||false|false” custom_margin_phone=”0px||10px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”0px||||false|false” animation_style=”slide” animation_direction=”left” animation_duration=”700ms” animation_intensity_slide=”10%” locked=”off” global_colors_info=”{}”][\/et_pb_divider][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Having joined CFI Group in 2001 as Business Manager, he became Business Director in 2009 and has held the role of Managing Director since June 2020.<\/p>\n

In CFI Group he founded and led to important results the Business Unit that follows Utilities, of which he is one of the greatest experts in Italy, and then supported the development of the Finance area.
Before joining CFI Group he worked at GPF & Associati and Infomark, where he was responsible for the Chemicals and B2B area, and then extended his activities to B2C studies in various sectors. He has published several articles for the Italian Statistical Society, and graduated in Agricultural Sciences at the State University of Milan. <\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Popup – #diolaiuto” module_id=”diolaiuto” module_class=”popup” _builder_version=”4.27.3″ _module_preset=”default” da_is_popup=”on” da_popup_slug=”diolaiuto” da_disable_devices=”off|off|off” global_colors_info=”{}” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.27.3″ _module_preset=”default” max_width=”100%” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.3″ _module_preset=”default” text_line_height=”1.3em” header_3_line_height=”1.1em” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”]<\/p>\n

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Rita Diolaiuto<\/h3>\n

Business Director<\/em><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

[\/et_pb_text][et_pb_divider color=”#BBC8D3″ divider_position=”center” divider_weight=”7px” _builder_version=”4.27.4″ _module_preset=”default” width=”25%” module_alignment=”left” custom_margin=”||10px||false|false” custom_margin_tablet=”0px||10px||false|false” custom_margin_phone=”0px||10px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”0px||||false|false” animation_style=”slide” animation_direction=”left” animation_duration=”700ms” animation_intensity_slide=”10%” locked=”off” global_colors_info=”{}”][\/et_pb_divider][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]Business Director. She joined the company in 2012. She began her career in 2000 and deals with market research mainly in the Retail, GDO and Food sectors. <\/p>\n

Graduated in Statistical and Economic Sciences, she obtained an MBA Master in General Management and Entrepreneurial Development.[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Popup – #berni” module_id=”berni” module_class=”popup” _builder_version=”4.27.3″ _module_preset=”default” da_is_popup=”on” da_popup_slug=”berni” da_disable_devices=”off|off|off” global_colors_info=”{}” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.27.3″ _module_preset=”default” max_width=”100%” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.3″ _module_preset=”default” text_line_height=”1.3em” header_3_line_height=”1.1em” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”]<\/p>\n

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Bruno Berni<\/h3>\n

Business Development Manager, CFI Group Italia<\/em><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

[\/et_pb_text][et_pb_divider color=”#BBC8D3″ divider_position=”center” divider_weight=”7px” _builder_version=”4.27.4″ _module_preset=”default” width=”25%” module_alignment=”left” custom_margin=”||10px||false|false” custom_margin_tablet=”0px||10px||false|false” custom_margin_phone=”0px||10px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”0px||||false|false” animation_style=”slide” animation_direction=”left” animation_duration=”700ms” animation_intensity_slide=”10%” locked=”off” global_colors_info=”{}”][\/et_pb_divider][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Having joined CFI Group in 2010 as Commercial Director, he held the role of Managing Director from 1 January 2012 to May 2020 and is now the Business Development Manager.
For over ten years Bruno Berni was Marketing Manager of the food division of Unilever and, after five years in consultancy with Bain & Co., he entered the world of market research becoming Head of the food and distribution area of \u200b\u200bthe GPF Research Institute.<\/p>\n

After a brief stint as an entrepreneur, he returned to the research sector as Commercial Director of Lorien, before being hired by CFI.<\/p>\n

Bruno Berni graduated in Business Economics from the Luigi Bocconi University in Milan.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Popup – #corsi” module_id=”corsi” module_class=”popup” _builder_version=”4.27.3″ _module_preset=”default” da_is_popup=”on” da_popup_slug=”corsi” da_disable_devices=”off|off|off” global_colors_info=”{}” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.27.3″ _module_preset=”default” max_width=”100%” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.3″ _module_preset=”default” text_line_height=”1.3em” header_3_line_height=”1.1em” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”]<\/p>\n

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Giorgio Corsi<\/h3>\n

Business Manager<\/em><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

[\/et_pb_text][et_pb_divider color=”#BBC8D3″ divider_position=”center” divider_weight=”7px” _builder_version=”4.27.4″ _module_preset=”default” width=”25%” module_alignment=”left” custom_margin=”||10px||false|false” custom_margin_tablet=”0px||10px||false|false” custom_margin_phone=”0px||10px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”0px||||false|false” animation_style=”slide” animation_direction=”left” animation_duration=”700ms” animation_intensity_slide=”10%” locked=”off” global_colors_info=”{}”][\/et_pb_divider][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]Business Manager. He joined the company in 2012. He started his career as a Research Analyst. Since 2001 he has been involved in market research mainly in utilities, transport, banking sectors. [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Popup – #magliocca” module_id=”magliocca” module_class=”popup” _builder_version=”4.27.3″ _module_preset=”default” da_is_popup=”on” da_popup_slug=”magliocca” da_disable_devices=”off|off|off” global_colors_info=”{}” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.27.3″ _module_preset=”default” max_width=”100%” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.3″ _module_preset=”default” text_line_height=”1.3em” header_3_line_height=”1.1em” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”]<\/p>\n

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Elisa Magliocca<\/h3>\n

Business Manager<\/em><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

[\/et_pb_text][et_pb_divider color=”#BBC8D3″ divider_position=”center” divider_weight=”7px” _builder_version=”4.27.4″ _module_preset=”default” width=”25%” module_alignment=”left” custom_margin=”||10px||false|false” custom_margin_tablet=”0px||10px||false|false” custom_margin_phone=”0px||10px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”0px||||false|false” animation_style=”slide” animation_direction=”left” animation_duration=”700ms” animation_intensity_slide=”10%” locked=”off” global_colors_info=”{}”][\/et_pb_divider][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]Joined the company in 2010. Has been involved in market research since 2006 mainly in the telecommunications, banking and utilities sectors. [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

Market research, insights and data analysis to grow your business strategically.We transform the voice of customers into value for your company.

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CFI Group<\/span><\/span>the ideal partner for quality market research<\/span><\/span><\/h1><\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>CFI Group is more than just a market […]<\/p>\n","protected":false},"author":1,"featured_media":1222,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-1301","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.cfigroup.it\/en\/wp-json\/wp\/v2\/pages\/1301","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cfigroup.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cfigroup.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cfigroup.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cfigroup.it\/en\/wp-json\/wp\/v2\/comments?post=1301"}],"version-history":[{"count":2,"href":"https:\/\/www.cfigroup.it\/en\/wp-json\/wp\/v2\/pages\/1301\/revisions"}],"predecessor-version":[{"id":1309,"href":"https:\/\/www.cfigroup.it\/en\/wp-json\/wp\/v2\/pages\/1301\/revisions\/1309"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cfigroup.it\/en\/wp-json\/wp\/v2\/media\/1222"}],"wp:attachment":[{"href":"https:\/\/www.cfigroup.it\/en\/wp-json\/wp\/v2\/media?parent=1301"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}