[et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.27.3″ _module_preset=”default” background_enable_image=”off” background_video_mp4=”https:\/\/cfigroup.it\/wp-content\/uploads\/2024\/11\/video-sfondo-home-2.mp4″ da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_fullwidth_slider show_arrows=”off” show_pagination=”off” show_image_video_mobile=”on” use_bg_overlay=”off” use_text_overlay=”off” _builder_version=”4.27.4″ _module_preset=”default” body_font=”–et_global_heading_font|700||on|||||” body_text_align=”center” body_font_size=”2.7em” body_line_height=”1.1em” background_enable_color=”off” background_image=”https:\/\/cfigroup.it\/wp-content\/uploads\/2024\/11\/sfondo-mondo-min-1.png” background_size=”initial” background_position=”bottom_center” background_blend=”overlay” custom_button=”on” button_border_width=”2px” button_border_color=”#FFFFFF” button_icon=”5||divi||400″ button_alignment=”center” button_custom_padding=”15px|55px|15px|55px|true|true” button_custom_padding_tablet=”15px|55px|15px|55px|true|true” button_custom_padding_phone=”10px|55px|10px|55px|true|true” button_custom_padding_last_edited=”on|phone” custom_padding=”19%||10%||false|false” custom_padding_tablet=”28%||22%||false|false” custom_padding_phone=”15%||23%||false|false” custom_padding_last_edited=”on|phone” animation_direction=”bottom” auto=”on” auto_speed=”6000″ auto_ignore_hover=”on” body_font_size_tablet=”2.1em” body_font_size_phone=”2em” body_font_size_last_edited=”on|phone” animation_direction_tablet=”bottom” animation_direction_phone=”bottom” animation_direction_last_edited=”on|phone” custom_css_free_form=”selector .et_pb_slide_image {|| width: 30%;|| margin-right: 35%;|| margin-left:35%;||}||||@media screen and (max-width: 767px) {||selector .et_pb_slide_image {|| width: 70%;|| margin-right: 15%;|| margin-left: 15%;||}|| ||}” custom_css_slide_description=”width:100% !important” custom_css_slide_image=”left: auto;||right:auto;||top: 18% !important;||” global_colors_info=”{}” custom_css_slide_image_last_edited=”on|phone” custom_css_slide_image_phone=”top:30px !important;||left:auto;||right:auto||” custom_css_slide_image_tablet=”left: auto;||right:auto;||top: 18% !important;||”][et_pb_slide button_text=”Contact us ” button_link=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjQ4NiJ9fQ==@” image=”https:\/\/cfigroup.it\/wp-content\/uploads\/2024\/11\/cfi-logo-neg-min.png” alignment=”bottom” _builder_version=”4.27.4″ _dynamic_attributes=”button_link” _module_preset=”default” background_color=”rgba(26,33,44,0.65)” background_enable_color=”on” text_orientation=”center” global_colors_info=”{}” sticky_transition=”on”]<\/p>\n
Market research, insights and data analysis to grow your business strategically<\/p>\n
[\/et_pb_slide][et_pb_slide button_text=”Contact us ” button_link=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjQ4NiJ9fQ==@” image=”https:\/\/cfigroup.it\/wp-content\/uploads\/2024\/11\/cfi-logo-neg-min.png” alignment=”bottom” _builder_version=”4.27.4″ _dynamic_attributes=”button_link” _module_preset=”default” background_color=”rgba(26,33,44,0.65)” background_enable_color=”on” custom_css_free_form=”selector .et_pb_slide_image, .et_pb_slide_video {|| width: 27.25%;|| margin-right: 5.5%;||}||||selector .et_pb_slide_with_image .et_pb_slide_description {|| width: 67.25% !important;||||}” global_colors_info=”{}” sticky_transition=”on”]<\/p>\n
We transform the voice of customers into value for your company<\/p>\n
[\/et_pb_slide][\/et_pb_fullwidth_slider][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.3″ _module_preset=”default” custom_padding=”0px||0px||true|false” da_disable_devices=”off|off|off” box_shadow_style=”preset3″ box_shadow_vertical=”-12px” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.27.3″ _module_preset=”default” custom_padding=”0px||0px||true|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_icon font_icon=”3||divi||400″ icon_color=”#FFFFFF” icon_width=”60px” url=”#down” icon_width_tablet=”60px” icon_width_phone=”50px” icon_width_last_edited=”on|phone” _builder_version=”4.27.3″ _module_preset=”default” background_color=”#BBC8D3″ custom_margin=”-25px||||false|false” custom_padding=”|20px||18px|false|false” border_width_all=”10px” border_color_all=”#FFFFFF” global_colors_info=”{}” background__hover_enabled=”on|hover” background_color__hover=”#44546C” background_enable_color__hover=”on” transform_styles__hover_enabled=”on|hover” transform_scale__hover_enabled=”on|hover” transform_translate__hover_enabled=”on|hover” transform_rotate__hover_enabled=”on|hover” transform_skew__hover_enabled=”on|hover” transform_origin__hover_enabled=”on|hover” transform_scale__hover=”105%|105%”][\/et_pb_icon][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”down” _builder_version=”4.27.3″ _module_preset=”default” background_color=”rgba(255,255,255,0.5)” background_image=”https:\/\/cfigroup.it\/wp-content\/uploads\/2024\/11\/sfondo-mondo-min-1.png” background_size=”initial” background_position=”bottom_center” background_blend=”overlay” background_enable_mask_style=”on” background_mask_style=”bean” background_mask_transform=”invert” background_mask_size=”cover” background_mask_position=”top_center” custom_padding=”0px||||false|false” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.27.3″ _module_preset=”default” custom_padding=”||0px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.3″ _module_preset=”default” global_colors_info=”{}”][dnxte_multi_heading text_one=”CFI Group” text_two=”market research on customer, employee and citizen satisfaction” display_type_select=”on” text_two_margin=”||0px||false|false” text_two_padding=”||0px||false|false” text_three_margin=”||0px||false|false” text_three_padding=”||0px||false|false” text_one_reveal_effect=”on” text_one_reveal_color_before=”#44546C” _builder_version=”4.27.4″ _module_preset=”default” text_one_font=”–et_global_body_font|300|||||||” text_one_text_color=”#44546C” text_one_font_size=”25px” text_two_font=”–et_global_heading_font|800||on|||||” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”][\/dnxte_multi_heading][et_pb_divider color=”#BBC8D3″ divider_weight=”15px” _builder_version=”4.27.3″ _module_preset=”default” width=”25%” custom_margin=”-20px||15px||false|false” custom_padding=”0px||||false|false” animation_style=”zoom” animation_direction=”left” animation_delay=”200ms” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”2_5,3_5″ use_custom_gutter=”on” gutter_width=”2″ _builder_version=”4.27.3″ _module_preset=”default” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.27.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_orientation=”justified” custom_margin=”||15px||false|false” animation_style=”slide” animation_direction=”left” animation_duration=”700ms” animation_intensity_slide=”10%” global_colors_info=”{}”]<\/p>\n
CFI Group<\/strong> is a company specialized in market research, aimed at improving the satisfaction of customers<\/strong>, employees and citizens, which provides companies and institutions with precise and reliable tools to measure and understand the real needs of their targets.<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_orientation=”justified” custom_margin=”||15px||false|false” animation_style=”slide” animation_direction=”left” animation_duration=”700ms” animation_delay=”100ms” animation_intensity_slide=”10%” global_colors_info=”{}”]<\/p>\n With a patented method, based on predictive mathematical models of artificial intelligence<\/strong>, our company offers a diagnostic approach that not only detects the degree of satisfaction<\/strong>, but also allows to identify the specific factors that influence it and their impact on economic results.<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_orientation=”justified” custom_margin=”||||false|false” custom_margin_tablet=”||0px||false|false” custom_margin_phone=”||0px||false|false” custom_margin_last_edited=”on|phone” animation_style=”slide” animation_direction=”left” animation_duration=”700ms” animation_delay=”200ms” animation_intensity_slide=”10%” global_colors_info=”{}”]<\/p>\n With over thirty years of experience, CFI Group is a reliable partner for high-level market research<\/strong>, recognized nationally and internationally for its ability to analyze and enhance the data collected. Through collaboration with expert consultants<\/strong> and the use of cutting-edge analysis methodologies<\/strong>, our research provides companies with essential insights for their development and success in the reference market. <\/p>\n [\/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjQ2In19@” button_text=”Learn more about CFI Group ” disabled_on=”on|on|off” _builder_version=”4.27.4″ _dynamic_attributes=”button_url” _module_preset=”default” custom_padding=”25px||25px|25px|true|false” animation_style=”slide” animation_direction=”bottom” animation_duration=”700ms” box_shadow_style=”preset4″ box_shadow_horizontal=”0px” box_shadow_vertical=”0px” box_shadow_spread=”10px” box_shadow_color=”#FFFFFF” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.27.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_orientation=”justified” custom_margin=”||||false|false” animation_style=”slide” animation_direction=”right” animation_duration=”700ms” animation_intensity_slide=”10%” animation_direction_tablet=”left” animation_direction_phone=”left” animation_direction_last_edited=”on|tablet” global_colors_info=”{}”]<\/p>\n In a global context marked by economic, environmental and social crises, the concept of \u201cvalue<\/strong>\u201d has evolved, extending to the contribution that products and services offer not only to personal well-being, but also to community and environmental well-being. Consumers<\/strong> seek an authentic connection with brands and demand openness and concrete answers that reflect their values \u200b\u200band daily needs. <\/p>\n [\/et_pb_text][dnxte_image_reveal dnext_img_reveal=”https:\/\/cfigroup.it\/wp-content\/uploads\/2024\/11\/chi-siamo-home-min.jpg” dnext_single_color=”#44546C” _builder_version=”4.27.3″ _module_preset=”default” z_index=”2″ custom_padding=”||0px|||” border_radii=”on|0px|0px|0px|0px” border_color_all=”#FFFFFF” border_width_bottom=”10px” border_width_left=”10px” border_width_bottom_tablet=”0px” border_width_bottom_phone=”0px” border_width_bottom_last_edited=”on|tablet” border_width_left_tablet=”0px” border_width_left_phone=”0px” border_width_left_last_edited=”on|tablet” global_colors_info=”{}”][\/dnxte_image_reveal][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”3_4,1_4″ use_custom_gutter=”on” gutter_width=”1″ _builder_version=”4.27.3″ _module_preset=”default” z_index=”1″ custom_margin=”||||false|false” 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American Customer Satisfaction Index\u00ae (ACSI\u00ae). We are the only company in Italy authorized to apply the ACSI\u00ae methodology and we customize it in both the public and private sectors.” dnxt_use_icon=”on” dnxt_font_icon=”||fa||900″ font_icon_placement=”dnxt-blurb-wrapper-two-top-center” font_icon_color=”#FFFFFF” font_icon_size=”55px” use_font_icon_bg_color=”on” font_icon_bg_color=”#44546C” dnxt_icon_margin=”||-25px||false|false” dnxt_icon_padding=”15px|15px|15px|15px|true|true” dnxt_body_padding=”40px|25px|25px|25px|false|true” content_bg_show_hide=”on” content_bg=”#FFFFFF” _builder_version=”4.27.4″ _module_preset=”default” dnxt_heading_text_align=”center” dnxt_body_text_align=”center” custom_padding=”||||false|false” animation_style=”slide” animation_direction=”bottom” animation_duration=”700ms” animation_intensity_slide=”10%” custom_css_body_wrapper=”min-height:425px;” border_radii_font_icon_border=”on|0px|0px|0px|0px” border_width_all_font_icon_border=”0px” border_color_all_font_icon_border=”#e7ecf0″ border_width_right_font_icon_border=”7px” border_width_bottom_font_icon_border=”7px” border_width_left_font_icon_border=”7px” box_shadow_style=”preset4″ box_shadow_horizontal=”0px” box_shadow_vertical=”0px” box_shadow_color=”#BBC8D3″ global_colors_info=”{}” border_width_bottom_dnxt_content_borders__hover_enabled=”on|hover” box_shadow_vertical__hover_enabled=”on|hover” box_shadow_vertical__hover=”10px” custom_css_body_wrapper_last_edited=”on|phone” custom_css_body_wrapper_phone=”min-height:100px;” custom_css_body_wrapper_tablet=”min-height:400px;”][\/dnxte_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.3″ _module_preset=”default” global_colors_info=”{}”][dnxte_blurb blurb_heading=”Expertise” heading_tag=”h3″ blurb_description=”Our consultants are among the leading research experts in their sectors. Thanks to them, CFI Group can provide a reasoned reading of the model results and identify the success factors respecting the specificities of each company.” dnxt_use_icon=”on” dnxt_font_icon=”||divi||400″ font_icon_placement=”dnxt-blurb-wrapper-two-top-center” font_icon_color=”#FFFFFF” font_icon_size=”55px” use_font_icon_bg_color=”on” font_icon_bg_color=”#44546C” dnxt_icon_margin=”||-25px||false|false” dnxt_icon_padding=”15px|15px|15px|15px|true|true” dnxt_body_padding=”40px|25px|25px|25px|false|true” content_bg_show_hide=”on” content_bg=”#FFFFFF” _builder_version=”4.27.4″ _module_preset=”default” dnxt_heading_text_align=”center” dnxt_body_text_align=”center” custom_padding=”||||false|false” animation_style=”slide” animation_direction=”bottom” animation_duration=”700ms” animation_delay=”100ms” animation_intensity_slide=”10%” animation_delay_tablet=”100ms” animation_delay_phone=”0ms” animation_delay_last_edited=”on|phone” custom_css_body_wrapper=”min-height:425px;” border_radii_font_icon_border=”on|0px|0px|0px|0px” border_width_all_font_icon_border=”0px” border_color_all_font_icon_border=”#e7ecf0″ border_width_right_font_icon_border=”7px” border_width_bottom_font_icon_border=”7px” border_width_left_font_icon_border=”7px” box_shadow_style=”preset4″ box_shadow_horizontal=”0px” box_shadow_vertical=”0px” box_shadow_color=”#BBC8D3″ global_colors_info=”{}” border_width_bottom_dnxt_content_borders__hover_enabled=”on|hover” box_shadow_vertical__hover_enabled=”on|hover” box_shadow_vertical__hover=”10px” custom_css_body_wrapper_last_edited=”on|phone” custom_css_body_wrapper_phone=”min-height:100px;” custom_css_body_wrapper_tablet=”min-height:400px;”][\/dnxte_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.3″ _module_preset=”default” global_colors_info=”{}”][dnxte_blurb blurb_heading=”Meaningful Insights” heading_tag=”h3″ blurb_description=”We offer strategic analysis, monitoring and insights designed to operationally guide the intervention initiatives of the various Business Units, Functional Directorates or Company Boards with the aim of optimizing company performance, strengthening customer loyalty or attracting new customers.” dnxt_use_icon=”on” dnxt_font_icon=”||fa||900″ font_icon_placement=”dnxt-blurb-wrapper-two-top-center” font_icon_color=”#FFFFFF” font_icon_size=”55px” use_font_icon_bg_color=”on” font_icon_bg_color=”#44546C” dnxt_icon_margin=”||-25px||false|false” dnxt_icon_padding=”15px|15px|15px|15px|true|true” dnxt_body_padding=”40px|25px|25px|25px|false|true” content_bg_show_hide=”on” content_bg=”#FFFFFF” _builder_version=”4.27.4″ _module_preset=”default” dnxt_heading_text_align=”center” dnxt_body_text_align=”center” custom_padding=”||||false|false” animation_style=”slide” animation_direction=”bottom” animation_duration=”700ms” animation_delay=”200ms” animation_intensity_slide=”10%” animation_delay_tablet=”200ms” animation_delay_phone=”0ms” animation_delay_last_edited=”on|phone” custom_css_body_wrapper=”min-height:425px;” border_radii_font_icon_border=”on|0px|0px|0px|0px” border_width_all_font_icon_border=”0px” border_color_all_font_icon_border=”#e7ecf0″ border_width_right_font_icon_border=”7px” border_width_bottom_font_icon_border=”7px” border_width_left_font_icon_border=”7px” box_shadow_style=”preset4″ box_shadow_horizontal=”0px” box_shadow_vertical=”0px” box_shadow_color=”#BBC8D3″ global_colors_info=”{}” border_width_bottom_dnxt_content_borders__hover_enabled=”on|hover” box_shadow_vertical__hover_enabled=”on|hover” box_shadow_vertical__hover=”10px” custom_css_body_wrapper_last_edited=”on|tablet” custom_css_body_wrapper_phone=”min-height:100px;” custom_css_body_wrapper_tablet=”min-height:400px;”][\/dnxte_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.3″ _module_preset=”default” global_colors_info=”{}”][dnxte_blurb blurb_heading=”Experience” heading_tag=”h3″ blurb_description=”Pioneers in the field of customer experience (CX) measurement, CFI Group has been tracking it since 1988. We are proud to have a number of very satisfied and therefore loyal and long-standing customers in our portfolio.” dnxt_use_icon=”on” dnxt_font_icon=”i||divi||400″ font_icon_placement=”dnxt-blurb-wrapper-two-top-center” font_icon_color=”#FFFFFF” font_icon_size=”55px” use_font_icon_bg_color=”on” font_icon_bg_color=”#44546C” dnxt_icon_margin=”||-25px||false|false” dnxt_icon_padding=”15px|15px|15px|15px|true|true” dnxt_body_padding=”40px|25px|25px|25px|false|true” content_bg_show_hide=”on” content_bg=”#FFFFFF” _builder_version=”4.27.4″ _module_preset=”default” dnxt_heading_text_align=”center” dnxt_body_text_align=”center” custom_padding=”||||false|false” animation_style=”slide” animation_direction=”bottom” animation_duration=”700ms” animation_delay=”300ms” animation_intensity_slide=”10%” animation_delay_tablet=”300ms” animation_delay_phone=”0ms” animation_delay_last_edited=”on|phone” custom_css_body_wrapper=”min-height:425px;” border_radii_font_icon_border=”on|0px|0px|0px|0px” 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helps companies increase the value of their most important assets: customers and employees. ” button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjQ4NiJ9fQ==@” button_text=”Request a consultation now. ” _builder_version=”4.27.4″ _dynamic_attributes=”button_url” _module_preset=”default” background_color=”#1A212C” background_image=”https:\/\/cfigroup.it\/wp-content\/uploads\/2024\/11\/sfondo-box-min.jpg” background_blend=”overlay” custom_button=”on” button_border_width=”2px” button_custom_padding=”25px||25px||true|false” button_custom_padding_tablet=”25px||25px||true|false” button_custom_padding_phone=”15px||15px||true|false” button_custom_padding_last_edited=”on|phone” custom_padding=”4%|20%|4%|20%|true|true” custom_padding_tablet=”9%|40px|9%|40px|true|true” custom_padding_phone=”9%|40px|9%|40px|true|true” custom_padding_last_edited=”on|phone” animation_style=”zoom” animation_duration=”700ms” box_shadow_style=”preset3″ box_shadow_vertical=”-10px” global_colors_info=”{}”][\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.3″ _module_preset=”default” background_enable_color=”off” use_background_color_gradient=”on” background_color_gradient_stops=”rgba(187,200,211,0.35) 90%|#ffffff 90%” background_enable_image=”off” background_size=”initial” background_position=”center_right” background_pattern_repeat_origin=”top_right” background_pattern_horizontal_offset=”11%” custom_padding=”||||false|false” background_color_tablet=”rgba(187,200,211,0.35)” background_last_edited=”on|tablet” background_enable_color_tablet=”on” use_background_color_gradient_tablet=”off” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”3_5,2_5″ _builder_version=”4.27.3″ _module_preset=”default” custom_padding=”||0px|||” locked=”off” global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.27.3″ _module_preset=”default” global_colors_info=”{}”][dnxte_multi_heading text_one=”The main research sectors” text_two=”our specialized markets” heading_tag=”h2″ display_type_select=”on” text_two_margin=”||0px||false|false” text_two_padding=”||0px||false|false” text_three_margin=”||0px||false|false” text_three_padding=”||0px||false|false” text_one_reveal_effect=”on” text_one_reveal_color_before=”#44546C” _builder_version=”4.27.4″ _module_preset=”default” text_one_font=”–et_global_body_font|300|||||||” text_one_text_align=”left” text_one_text_color=”#44546C” text_one_font_size=”25px” text_two_font=”–et_global_heading_font|800||on|||||” text_two_text_align=”left” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” locked=”off” global_colors_info=”{}”][\/dnxte_multi_heading][et_pb_divider color=”#BBC8D3″ divider_weight=”15px” _builder_version=”4.27.3″ _module_preset=”default” width=”25%” module_alignment=”left” custom_margin=”-20px||15px||false|false” custom_padding=”0px||||false|false” animation_style=”zoom” animation_delay=”200ms” locked=”off” global_colors_info=”{}”][\/et_pb_divider][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_orientation=”justified” custom_margin=”||15px||false|false” animation_style=”slide” animation_direction=”left” animation_duration=”700ms” animation_intensity_slide=”10%” locked=”off” global_colors_info=”{}”]<\/p>\n CFI Group stands out for its experience in multiple strategic sectors<\/strong>, offering in-depth and customized market research for banks and insurance, energy & utilities, retail and large-scale retail trade, food and consumer goods, telecommunications and media, B2B and industry, as well as in the ESG and social responsibility field<\/strong>. Each market has specific needs and our tailored approach allows us to provide companies with relevant data that allows the companies, who place their trust in us, to make informed and targeted decisions for their sector. <\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”||||||||” text_text_color=”#FFFFFF” text_font_size=”17px” background_color=”#1A212C” background_image=”https:\/\/cfigroup.it\/wp-content\/uploads\/2024\/11\/sfondo-box-min.jpg” background_blend=”overlay” z_index=”1″ width_tablet=”100%” width_phone=”100%” width_last_edited=”on|tablet” module_alignment=”right” custom_margin=”35px||||false|false” custom_padding=”80px|50px|80px|50px|false|true” custom_padding_tablet=”30px|30px|95px|30px|false|true” custom_padding_phone=”30px|30px|95px|30px|false|true” custom_padding_last_edited=”on|tablet” animation_style=”slide” animation_direction=”bottom” animation_duration=”700ms” animation_delay=”100ms” animation_intensity_slide=”10%” module_alignment_tablet=”center” module_alignment_phone=”center” module_alignment_last_edited=”on|tablet” box_shadow_style=”preset3″ locked=”off” global_colors_info=”{}”]<\/p>\n CFI Group provides an in-depth analysis of the scenario of the main sectors of the economy<\/strong>, making available updated benchmarks among the main market players. Our market research evaluates the level of satisfaction of the services offered, offering behavioral analysis and forecasts of Italians and detecting expectations for priority improvement. The model facilitates the definition of priorities on the most effective investments to increase customer satisfaction and promote sustainability, focusing on the aspects of greatest value perceived by the consumer. <\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.27.3″ _module_preset=”default” global_colors_info=”{}”][dnxte_blurb blurb_heading=”Banks and insurance ” heading_tag=”h3″ dnxt_use_icon=”on” dnxt_font_icon=”||fa||900″ font_icon_placement=”dnxt-blurb-wrapper-two-left-center” font_icon_color=”#FFFFFF” font_icon_size=”35px” use_font_icon_bg_color=”on” font_icon_bg_color=”#44546C” dnxt_img_margin=”||||false|false” dnxt_icon_margin=”||||false|false” dnxt_icon_padding=”15px|15px|15px|15px|true|true” dnxt_header_margin=”||-5px||false|false” dnxt_body_margin=”|15px|||false|false” dnxt_body_padding=”0px|15px||15px|false|false” dnxt_button_padding=”5px|0px|5px|0px|false|true” dnxt_btn_show_hide=”on” button_text=”Find out more” button_link=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjQxMiJ9fQ==@” btn_icon=”5||divi||400″ btn_icon_color=”#44546C” dnxt_hover_border=”dnxt-hover-underline-from-left” dnxt_hover_border_bg_color=”RGBA(255,255,255,0)” dnxt_body_margin_tablet=”|15px|||false|false” dnxt_body_margin_phone=”|0px|||false|false” dnxt_body_margin_last_edited=”on|phone” dnxt_body_padding_tablet=”0px|15px||15px|false|false” dnxt_body_padding_phone=”|0px|||false|false” dnxt_body_padding_last_edited=”on|phone” _builder_version=”4.27.4″ _dynamic_attributes=”button_link,link_option_url” _module_preset=”default” dnxt_heading_text_align=”left” dnxt_body_text_align=”center” dnxt_btn_text_font=”|||on|||||” dnxt_btn_text_text_align=”left” dnxt_btn_text_text_color=”#44546C” dnxt_btn_text_font_size=”14px” dnxt_btn_text_line_height=”1em” custom_margin=”||-15px||false|false” animation_style=”slide” animation_direction=”right” animation_duration=”700ms” 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dnxt_header_margin=”||-5px||false|false” dnxt_body_margin=”|15px|||false|false” dnxt_body_padding=”0px|15px||15px|false|false” dnxt_button_padding=”5px|0px|5px|0px|false|true” dnxt_btn_show_hide=”on” button_text=”Find out more” button_link=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjUxMyJ9fQ==@” btn_icon=”5||divi||400″ btn_icon_color=”#44546C” dnxt_hover_border=”dnxt-hover-underline-from-left” dnxt_hover_border_bg_color=”RGBA(255,255,255,0)” dnxt_body_margin_tablet=”|15px|||false|false” dnxt_body_margin_phone=”|0px|||false|false” dnxt_body_margin_last_edited=”on|phone” dnxt_body_padding_tablet=”0px|15px||15px|false|false” dnxt_body_padding_phone=”|0px|||false|false” dnxt_body_padding_last_edited=”on|phone” _builder_version=”4.27.4″ _dynamic_attributes=”link_option_url,button_link” _module_preset=”default” dnxt_heading_text_align=”left” dnxt_body_text_align=”center” dnxt_btn_text_font=”|||on|||||” dnxt_btn_text_text_align=”left” 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locked=”off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.27.3″ _module_preset=”default” custom_padding=”||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.3″ _module_preset=”default” global_colors_info=”{}”][dnxte_multi_heading text_one=”Customized market research” text_two=”our working method” heading_tag=”h2″ display_type_select=”on” text_two_margin=”||0px||false|false” text_two_padding=”||0px||false|false” text_three_margin=”||0px||false|false” text_three_padding=”||0px||false|false” text_one_reveal_effect=”on” text_one_reveal_color_before=”#44546C” _builder_version=”4.27.4″ _module_preset=”default” text_one_font=”–et_global_body_font|300|||||||” text_one_text_align=”center” text_one_text_color=”#44546C” text_one_font_size=”25px” text_two_font=”–et_global_heading_font|800||on|||||” text_two_text_align=”center” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” locked=”off” global_colors_info=”{}”][\/dnxte_multi_heading][et_pb_divider color=”#BBC8D3″ divider_weight=”15px” _builder_version=”4.27.3″ _module_preset=”default” width=”25%” module_alignment=”center” custom_margin=”-20px||15px||false|false” custom_padding=”0px||||false|false” animation_style=”zoom” animation_delay=”200ms” locked=”off” global_colors_info=”{}”][\/et_pb_divider][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font_size=”17px” text_orientation=”center” custom_margin=”||15px||false|false” animation_style=”slide” animation_direction=”bottom” animation_duration=”700ms” animation_intensity_slide=”10%” locked=”off” global_colors_info=”{}”]<\/p>\n CFI Group provides constant support with reliable tools and a rigorous methodology for precise and results-oriented Customer Satisfaction management.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.3″ _module_preset=”default” custom_padding=”||||false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_orientation=”justified” custom_margin=”||15px||false|false” animation_style=”slide” animation_direction=”left” animation_duration=”700ms” animation_intensity_slide=”10%” locked=”off” global_colors_info=”{}”]<\/p>\n To build and maintain successful relationships with your customers<\/strong>, it is essential to listen, track and monitor their needs<\/strong>, to be able to anticipate and prioritize them, transforming them into concrete and measurable actions over time. To ensure the achievement of this objective, the company relies on the collaboration of expert analysts and a predictive statistical model developed by Prof. Claes Fornell<\/strong>, professor emeritus at the Ross School of Business at the University of Michigan, known for his ability to provide extremely accurate measurements of Customer Satisfaction. <\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_orientation=”justified” custom_margin=”||||false|false” animation_style=”slide” animation_direction=”left” animation_duration=”700ms” animation_delay=”100ms” animation_intensity_slide=”10%” locked=”off” global_colors_info=”{}”]<\/p>\n CFI Group uses the Partial Least Square Method<\/strong> (PLS), a system patented<\/strong> in the United States (USA No. 6192319 B1) and exclusively owned by CFI Group International, to develop highly reliable predictive models. Based on structural equations and advanced artificial intelligence algorithms, the PLS method calculates the weights of each component based on their ability to influence business performance indicators. This approach, enriched by a selection of targeted statistical tests, ensures solid and predictive analyses and offers a scientific basis for strategic business choices. <\/p>\n Each market research is designed to provide detailed data and insights that support data-driven decisions and allow you to optimize strategies and maximize the value of the customer experience.<\/strong><\/p>\n [\/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjQ4NiJ9fQ==@” button_text=”Contact us for projects and more information ” disabled_on=”off|off|off” _builder_version=”4.27.4″ _dynamic_attributes=”button_url” _module_preset=”default” custom_padding=”15px||15px|25px|true|false” animation_style=”slide” animation_direction=”bottom” animation_duration=”700ms” locked=”off” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.3″ _module_preset=”default” 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We clearly noticed this from your matrix, where communication and affordability played a significant role. So, we worked synergistically on these two aspects\u2026 and in the following\u00a0<\/span>customer<\/span>\u00a0<\/span>satisfaction assessments, we recorded clear improvements by drawing inspiration from your report. I must say it has been a fantastic guide because the results we achieved in 2023, and now again in 2024, have been extraordinary years. I attribute part of this success to the insights we gained from your work.”<\/em><\/p>\n [\/et_pb_testimonial][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.3″ _module_preset=”default” use_background_color_gradient=”on” background_color_gradient_direction=”90deg” background_color_gradient_stops=”#ffffff 15%|rgba(255,255,255,0) 15%” background_color_tablet=”#FFFFFF” background_last_edited=”on|tablet” background_enable_color_tablet=”on” global_colors_info=”{}”][dnxte_multi_heading text_one=”They say ” text_two=”about us” heading_tag=”h2″ display_type_select=”on” text_two_margin=”||0px||false|false” text_two_padding=”||0px||false|false” text_three_margin=”||0px||false|false” text_three_padding=”||0px||false|false” text_one_reveal_effect=”on” text_one_reveal_color_before=”#44546C” disabled_on=”on|on|off” _builder_version=”4.27.4″ _module_preset=”default” text_one_font=”–et_global_body_font|300|||||||” text_one_text_align=”right” text_one_text_color=”#FFFFFF” text_one_font_size=”25px” text_two_font=”–et_global_heading_font|800||on|||||” text_two_text_align=”right” text_two_text_color=”#FFFFFF” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” locked=”off” global_colors_info=”{}”][\/dnxte_multi_heading][et_pb_divider color=”#BBC8D3″ divider_weight=”15px” disabled_on=”on|on|off” _builder_version=”4.27.3″ _module_preset=”default” width=”25%” module_alignment=”right” custom_margin=”6px||15px||false|false” custom_padding=”0px||||false|false” animation_style=”zoom” animation_direction=”right” animation_delay=”200ms” locked=”off” global_colors_info=”{}”][\/et_pb_divider][et_pb_video src=”https:\/\/cfigroup.it\/wp-content\/uploads\/2024\/11\/Giovanni_Perrone_Acinque.mp4″ _builder_version=”4.27.3″ _module_preset=”default” animation_style=”slide” animation_direction=”right” animation_duration=”700ms” animation_intensity_slide=”10%” box_shadow_style=”preset3″ global_colors_info=”{}”][\/et_pb_video][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" Market research, insights and data analysis to grow your business strategicallyWe transform the voice of customers into value for your companyCFI Group<\/span><\/span>market research on customer, employee and citizen satisfaction<\/span><\/span><\/h1><\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>CFI Group is a company specialized in market research, […]<\/p>\n","protected":false},"author":1,"featured_media":1222,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-1313","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.cfigroup.it\/en\/wp-json\/wp\/v2\/pages\/1313","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cfigroup.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cfigroup.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cfigroup.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cfigroup.it\/en\/wp-json\/wp\/v2\/comments?post=1313"}],"version-history":[{"count":5,"href":"https:\/\/www.cfigroup.it\/en\/wp-json\/wp\/v2\/pages\/1313\/revisions"}],"predecessor-version":[{"id":1461,"href":"https:\/\/www.cfigroup.it\/en\/wp-json\/wp\/v2\/pages\/1313\/revisions\/1461"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cfigroup.it\/en\/wp-json\/wp\/v2\/media\/1222"}],"wp:attachment":[{"href":"https:\/\/www.cfigroup.it\/en\/wp-json\/wp\/v2\/media?parent=1313"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}